March 11, 2010

Welcome to Custom Telephone Services, Inc.

Technological Advancements

Advancements in telephone technology are changing the way businesses evaluate phone systems and communication needs. What was considered a top system five years ago, is now below current standards.  Traditional telephone systems have design limitations that make it expensive to add features or expand to meet growing business needs.  Much of the design and engineering of older systems was completed before the advent of today’s technology tools. Furthermore, an inadequate and outdated telephone system will cost a company money and it's customers.

What Has Changed?

When purchasing a new telephone system be sure to research the capabilities available to make sure that they match your current needs, not just allowing you to make or receive a telephone call.  Additionally, the telephone system must be flexible, scalable and adaptable to your future business needs.  Current technological advancements in the telecommunications industry has led to enhanced features on telephone systems.  Innovative technology enhancements have allowed the merger of the telephone and the computer server into a "Voice over IP" feature, which is available by Toshiba.

  • Benefits to Your Business
    Custom Telephone Services, Inc., as a Teleco dealer, can provide your business with the top of line Toshiba phone equipment. Custom Telephone Services, Inc., prides itself on delivering business solutions, not just features.   If a system is too difficult for employees to use, it won’t be successful. 
  • Large Business Options For A Small Business 
    Many of us have experienced calling a company to be told, “If I hang up on you by mistake, please call me back.”  In today’s competitive marketplace, a company can no longer afford to sound like a “small business”.  Custom Telephone Services, Inc., offers telephone system features including music on hold, conference capabilities, voicemail, speed dialing and caller ID. 
  • Make Your Customers Happy
    For businesses with a high level of customer interaction, Custom Telephone Services, Inc., offers call center functionality at a great value. With centralized recording, businesses can choose to automatically record all or a predetermined number of calls at the touch of a button for security or validation reasons.
  • Protect Your Investment
    When your business is ready to select the phone system it will use to compete in today’s economy, look for a product that will grow with your company. Custom Telephone Services, Inc., offers award winning products from today's innovative telephone manufacturers, specifically Toshiba Telephone Systems that are equipped with state-of-the-art capabilities. Also, all telephone systems sold by Custom Telephone Services, Inc., can have a 7-year warranty.

Can you afford not to call Custom Telephone Services, Inc?

(757) 890-9740